Guest Conversation 5-10min
Musical, theatric, sporting, and academic events involving this section’s students are welcome.
Insert Sam’s PSA here
My summary
Why do we talk about ethics in 151?
Other notes
https://www.acm.org/code-of-ethics
Let’s read them aloud. We’ll just go around the room.
What does a right arrow on a form mean?
The Geometry of Fairness
Paper: On Fairness and Calibration
Given a dataset of dogs and cats, can you build a model that when given an image:
Objective mismatch: fit a model to an objective that is different than the one you wish to optimize. The less correlated the objectives are the worse that this gets. This is especially evident in models where we can’t actually measure the objective we want to optimize.
UK estimates of exam scores during the pandemic
Summary:
TPS: What issues do you think occurred? Did the government ultimately use the system?
Taken from Professor Samuel Rebelsky
Modified from https://ethics.acm.org/code-of-ethics/using-the-code/case-dark-ux-patterns/. (Please don’t look there for analysis.)
The change request Stewart received was simple enough: replace the web site’s rounded rectangle buttons with arrows and adjust the color palette to one that mixes red and green text. But when Stewart looked at the prototype, he found it confusing. The left arrow suggested that the web site would go back to a previous page or cancel some action; instead, this arrow replaced the button for accepting the company’s default product. The right arrow, on the other hand, upgraded the user to the more expensive category; it also silently added a protection warranty without asking for confirmation. Stewart suggested to his manager that this confusing design would probably trick users into more expensive options that they didn’t want. The response was that these were the changes requested by the client.
Shortly after the updates were released into their production system, Stewart’s team was invited to a celebration. As a result of these changes, revenues at their client had increased significantly over the previous quarter. At the celebration, Stewart overheard some of the client’s managers discussing the small increase for refunds by users who claimed that they didn’t want the protection plan, but there weren’t many. One manager noted several complaints from visually impaired users, who noted that the mixture of red and green text obscured important disclaimers about the product.
TPS: What principles are at play? What should Stewart do (or have done)?
\(~\)